Kanzaroo

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Kanzaroo

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Business Customers

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Here you will find contractual terms, onboarding forms, policies, and service level agreements of InternetQ GmbH.

Here you will find contractual terms, onboarding forms, policies, and service level agreements of InternetQ GmbH.

Support & Cross-functional

Support & Cross-functional

Service Level Agreement

PDF

Regulations regarding availability, support hours (Go Standard/Premium), and incident resolution.

DE

EN

Service Level Agreement

PDF

Regulations regarding availability, support hours (Go Standard/Premium), and incident resolution.

DE

EN

Service Level Agreement

PDF

Regulations regarding availability, support hours (Go Standard/Premium), and incident resolution.

DE

EN

Terms and Conditions

PDF

Basic framework agreement for telecommunications and billing services in the B2B sector.

DE

EN

Terms and Conditions

PDF

Basic framework agreement for telecommunications and billing services in the B2B sector.

DE

EN

Terms and Conditions

PDF

Basic framework agreement for telecommunications and billing services in the B2B sector.

DE

EN

Kanzaroo Classic (DCB)

Kanzaroo Classic (DCB)

STC Kanzaroo Classic

PDF

Special Terms and Conditions for Carrier Billing, Premium Rate Services, and SEPA Payment Methods.

DE

EN

STC Kanzaroo Classic

PDF

Special Terms and Conditions for Carrier Billing, Premium Rate Services, and SEPA Payment Methods.

DE

EN

STC Kanzaroo Classic

PDF

Special Terms and Conditions for Carrier Billing, Premium Rate Services, and SEPA Payment Methods.

DE

EN

Service Description Kanzaroo Classic

PDF

Detailed technical description of all carrier, voice, and SEPA payment methods.

DE

EN

Service Description Kanzaroo Classic

PDF

Detailed technical description of all carrier, voice, and SEPA payment methods.

DE

EN

Service Description Kanzaroo Classic

PDF

Detailed technical description of all carrier, voice, and SEPA payment methods.

DE

EN

Payment Services

Payment Services

Terms and Conditions for Payment Services

PDF

For merchants processing direct debits, bank transfers, and credit notes under BaFin supervision.

DE

EN

Terms and Conditions for Payment Services

PDF

For merchants processing direct debits, bank transfers, and credit notes under BaFin supervision.

DE

EN

Terms and Conditions for Payment Services

PDF

For merchants processing direct debits, bank transfers, and credit notes under BaFin supervision.

DE

EN

Identity Services (KYC)

Identity Services (KYC)

German Civil Code (STC) & Service Description KYC Match

PDF

Specification and terms of contract for mobile data comparison and video identification (AVS).

DE

EN

German Civil Code (STC) & Service Description KYC Match

PDF

Specification and terms of contract for mobile data comparison and video identification (AVS).

DE

EN

German Civil Code (STC) & Service Description KYC Match

PDF

Specification and terms of contract for mobile data comparison and video identification (AVS).

DE

EN

DCB Forms & Onboarding

Vodafone Declaration of Assignment

DOCX

DE

EN

Vodafone Declaration of Assignment

DOCX

DE

EN

Vodafone Declaration of Assignment

DOCX

DE

EN

Telekom Assignment of Claims Declaration

DOCX

DE

EN

Telekom Assignment of Claims Declaration

DOCX

DE

EN

Telekom Assignment of Claims Declaration

DOCX

DE

EN

Telefonica Assignment Declaration

DOCX

DE

EN

Telefonica Assignment Declaration

DOCX

DE

EN

Telefonica Assignment Declaration

DOCX

DE

EN

DCB Germany Landing Page Compliance

PDF

Regulatory and design requirements for web and WAP billing pages in Germany.

DE

EN

DCB Germany Landing Page Compliance

PDF

Regulatory and design requirements for web and WAP billing pages in Germany.

DE

EN

DCB Germany Landing Page Compliance

PDF

Regulatory and design requirements for web and WAP billing pages in Germany.

DE

EN

Partner Guide

PDF

Technical integration guide and best practices for carrier billing.

DE

EN

Partner Guide

PDF

Technical integration guide and best practices for carrier billing.

DE

EN

Partner Guide

PDF

Technical integration guide and best practices for carrier billing.

DE

EN

Consumers

Terms of Use & End User Information

PDF

Important information about paying via mobile phone bill.

DE

EN

Terms of Use & End User Information

PDF

Important information about paying via mobile phone bill.

DE

EN

Terms of Use & End User Information

PDF

Important information about paying via mobile phone bill.

DE

EN

Kanzaroo

Kanzaroo is a payment service provided by InternetQ GmbH, a payment institution authorized under the ZAG (Payment Services Supervision Act) and registered with BaFin (Registration number: 123129).

Products

Direct Carrier Billing (DCB)

Payment Gateway (PSP)

Cash2Token

KYC Match & AVS

Resources

DCB Partner Guide

Demos

Documents & Downloads

Consumers

Pay without a card

Consumer Help

Contact Customer Service

To the customer portal

Company

About Us

Jobs

Contact

© 2026 InternetQ GmbH

Legal Notice

Privacy Policy

Terms and Conditions for Consumers

Terms and Conditions

Kanzaroo

Kanzaroo is a payment service provided by InternetQ GmbH, a payment institution authorized under the ZAG (Payment Services Supervision Act) and registered with BaFin (Registration number: 123129).

Products

Direct Carrier Billing (DCB)

Payment Gateway (PSP)

Cash2Token

KYC Match & AVS

Resources

DCB Partner Guide

Demos

Documents & Downloads

Consumers

Pay without a card

Consumer Help

Contact Customer Service

To the customer portal

Company

About Us

Jobs

Contact

© 2026 InternetQ GmbH

Legal Notice

Privacy Policy

Terms and Conditions for Consumers

Terms and Conditions

Kanzaroo

Kanzaroo is a payment service provided by InternetQ GmbH, a payment institution authorized under the ZAG (Payment Services Supervision Act) and registered with BaFin (Registration number: 123129).

Products

Direct Carrier Billing (DCB)

Payment Gateway (PSP)

Cash2Token

KYC Match & AVS

Resources

DCB Partner Guide

Demos

Documents & Downloads

Consumers

Pay without a card

Consumer Help

Contact Customer Service

To the customer portal

Company

About Us

Jobs

Contact

© 2026 InternetQ GmbH

Legal Notice

Privacy Policy

Terms and Conditions for Consumers

Terms and Conditions