DCB & PSMS in Germany
Scale your digital services with carrier billing. Everything you need to know about onboarding, compliance, and carrier rules.
For network operators: Telekom · Vodafone · Telefónica O2
DURATION: 6–12 WEEKS // 6 SECTIONS
Key terms
Onboarding Workflow
Estimated total duration: 6–12 weeks across all 4 steps
3-4 WEEKS
Company review
Kanzaroo manages the legal review and approval bundled across Telekom, Vodafone, and Telefónica O2.
Required documents
Completed order form
Commercial register excerpt (HRB)
VAT ID & tax number
Registered company name & managing director
Brief description of the business model
Official company website
Attention
Declarations of assignment for all 3 carriers must be submitted in the original by post.
2-3 weeks
Service Audit
Review of the specific offer, pricing information, and regulatory landing page compliance.
Required details
Service name & final pricing (e.g. €4.99 / week)
Active service URL with test/demo access
Complete click flow & user journey screenshots
All advertising materials (banners, ads, social media)
Note
Please allow 1–2 review cycles for carrier feedback on the landing page.
After approval
Technical integration
Integration steps
Provision of the REST API documentation via Kanzaroo
Token authentication & webhook configuration
Test MSISDN recognition & PIN flow in staging
Technical acceptance test before release
Go Live
Go-live
Activation of the billing interface in the production system of all network operators.
Steps
Final live approval by Telekom, Vodafone, and O2
Activate production routing for DCB and PSMS
Start of paid marketing campaigns
Traffic activation and conversion monitoring
Requirements for your website
Carrier subscription rules
Carrier specifications & MNO matrix
CRITERION
Telekom
TELEFÓNICA
VODAFONE
Price cap
€10
€20
€50 (* €5 special threshold)
Bill warning
€20
€20
€20
Billing intervals
At least 7 days
7 days, 14 days, monthly
7 days, monthly
Retry attempts
8 attempts / 60 days
5 / period (max. 90 days)
Max. 4 / month (max. 2 months)
Subscription cancellation
After 2 unsuccessful months
After 90 days without success
After 2 unsuccessful months
Retroactive billing
Current + immediately preceding period
No specification in contract
Current cycle only
Trial subscriptions
Allowed
Not allowed
Upon agreement
Special rules
Testing phases and special conditions
Telekom
Non-factoring contract DAB / Mediator (19.06.2012)
8 booking attempts in 60 days.
Retroactively current + previous cycle.
Error codes according to XTC specification.
Testing phase
Free/discounted trial phases allowed. Reconfirmation after test. Deletion after 3 unsuccessful confirmation requests.
TELEFÓNICA
InternetQ_Payment Contract 8.0
(10/17/2021)
5 attempts per billing period.
Termination after 90 days without billing.
MNO does not acquire claims from failed subscriptions.
Testing phase
Trial subscriptions strictly NOT allowed.
VODAFONE
Vodafone DCB Contract § 4
(01/02/2021)
Max. 4 attempts per month over max. 2 months.
Retroactivity only for the current cycle.
Price cap €50; BUT max. €5 for ringtones, adult videos, or HTML5 games.
Testing phase
Trial subscriptions possible. Individual pricing MUST strictly be coordinated with Vodafone IT.
Documents & templates